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The ARC did not arrive on my Kindle

In some cases, readers have reported not receiving an ARC on their kindle that they requested from Booksprout. If you find yourself in this position, here are some steps you can take.

1. Wait

Usually an ARC will appear instantly on your Kindle, but sometimes it can take a little bit of time to arrive if our servers or Amazon's servers are busy. If it's been more than 30 minutes you can proceed to one of the next options.

2. Forward the ARC files to your kindle manually

Every time you use Booksprout's send to kindle feature, we also send a duplicate email that contains the ARC files to your account's email address. Simply use your email's forwarding feature to forward that email to your email address and the files will load onto your kindle.

Note: This assumes that you're registered as an approved sender for your kindle. In most cases, you will be already.

3. Try again

Another option is to try sending it to your kindle again. Head back to the ARC on Booksprout and follow these instructions on how to download it again.

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  1. Chris Leippi

  2. Posted



    I've repeatedly had issues getting books which is causing me to have to cancel my commitments. I now have five books I've been trying to download. One had worked but these five won't. MOBI files do not work on kindles. This makes me want too quit bothering with any book without the epub option from the start.


    I tried all those steps but I still don't get the ARCs sent to my kindle


    I usually read using the epub option but this time it was not included so I tried to have the arc sent to my kindle.  When it did not arrive I used the instructions on the "The ARC did not arrive on my kindle" segment.  Can you please help me? (Book: The Warriors Bride.   Author: Roxie Ray.  Review due: Dec 7)


    I have used Booksprout many times and this is the first time I have had a problem. I sent the ARC directly to my kindle and nothing. I tried to send it from the email and it would not download, got an error message that is was file protected and I needed to remove it and download it again. I tried to email it to my kindle and still nothing.

    I tried all three ways to get the book and neither works. Help, please.


    No book showed up I. Ki dle,email o. iPad or A droid phone r. I am. not wasting more of my time but would have ed to be on the ARCteam


    This is getting old really fast. The books never show up in my kindle app when you send them. I try forwarding them as suggested and they still will not show up. I resend from booksprout and they still don't show up. I have been trying to get one book for over 24 hrs now and it still is not there. Others in the past have eventually shown up and when they do they bring along multiple duplicates. The book is then showing 2, 3 4 times in my library as if it is different books so therefore cluttering up my library list and making it hard to look through, and is really annoying. This is not fair to me or the authors. I will get penalized if i keep canceling promises because I am unable to read the book, and I am sure the authors do not want people giving reviews without reading the book just so they don't ge tagged as a freeloader.


    I have tried to download to my Kindle several times but it doesn't work. So I have book review pass due. I don't know what else to do.


    I have done everything it says to do. I have, even, triple-checked that I had allowed Booksprout to come onto my Kindle and whether I put it in correctly. I have also triple-checked that I had given my correct Kindle address. Everything is correct. When I first joined Booksprout, I had no trouble downloading books. However the last few times, I have had to download it from my email. It is frustrating because the first times I did not check and did not realize  I didn't receive it. Now, I have to wait, as I am doing now, to see if it is on. So far, it is not there.


    I have done everything that I am supposed to do and still cant download ARC to my Kindle. This is just so aggravating to me as I have gotten ARC's from other places on by Kindle.


    I've resent, Kindle does not receive. I've forwarded to my Kindle from my tablet, Amazon says there is no attachment. I'm out of ideas, please help